Welcome to Aksar Infoedge Pvt. Ltd. We encourage transparency and urge you to read these terms and conditions carefully before using our services.
1. Web Hosting Agreement & Setup
Accounts are created after full payment and completion of our verification process. Accurate personal and billing information is required to avoid setup delays.
2. Package & Pricing Policy
Prices and service features may change at any time. New pricing applies only to new purchases; existing clients retain their current pricing for existing orders.
3. Payment and Overdue Accounts
- 7 Days Overdue: Technical support suspended
- 14 Days Overdue: Site and services suspended
- 30 Days Overdue: Account and data permanently deleted
- Chargebacks: Immediate termination of services and deletion of data
4. Spam & Email Policy
We prohibit any use of our services for spam or unsolicited emails. Violations result in penalties and account termination.
5. Prohibited Uses
You may not use our services for:
- Illegal activities
- Pornographic content
- Copyright/trademark violations
- Mass mailing, IRC bots, and system abuse
6. Ownership & Licensing
- Owned by Client: HTML, CSS, JS, text content, visual design, photography (if created by client)
- Not Owned by Client: CMS, server code, hosting, source code, domain (unless transferred)
7. Hosting & Domain Access
Aksar Infoedge does not provide hosting login credentials. Domain credentials may be shared only after full payment and a signed liability waiver.
8. Support
Support is only provided through email:
- Sales: info@aksarinfoedge.com
9. 3rd Party Software
Installation or use of 3rd party tools/scripts is at the client’s risk. Any compromise will result in service suspension.
10. Backups & Data Loss
Clients are responsible for maintaining their own backups. Aksar Infoedge is not liable for any data loss.
11. Refund Policy
No refunds are provided for any services. All payments are final and non-reversible.
12. Disclaimer
Aksar Infoedge is not responsible for any service interruptions, data loss, or indirect damages. Terms are subject to change without notice.
13. Copyright & Trademark
All content and materials are copyrighted by Aksar Infoedge. Unauthorized reproduction is strictly prohibited.
14. Privacy Policy
Your data is secure and used only within Aksar Infoedge's divisions. It will not be shared externally without your consent.
15. Jurisdiction
All legal matters fall under the jurisdiction of New Delhi, India.
Contact Information
Corporate Headquarters:
Primarc Tower, 10th floor, DN Block, Sector V,
Bidhannagar, Kolkata, West Bengal 700091
Phone: +91 9934 7712 33
Email: info@aksarinfoedge.com